Privacy policy
What MaxPrep collects about you, why we hold it, and what you can ask us to do with it. Written to be read, not to be skipped.
Last updated 4 October 2026
MaxPrep is a JAMB practice app. You use it to work through past questions, sit mock papers and see how you are doing. This page explains what we know about you while you do that.
We have tried to write it in plain words. If any part of it is unclear, that is our fault and we would like to know, so please write to us.
What we collect
There are three kinds. What you type in, what the app records as you use it, and what we are told automatically when something breaks.
What you give us
Your first name, your surname and your email address. We ask for the two names separately because JAMB lists candidates by surname and we want your result to look familiar. If you make a password we store a scrambled version of it, never the password itself. If you sign in with Google instead, we receive your name and email address from Google and no password at all.
What the app records as you use it
The subjects you pick, the questions you answer, the answers you choose, how long you take and the marks you get. We keep this so your score can be worked out and so you can go back over what you got wrong. It stays on your phone first and is sent to us when you are next online.
What comes to us automatically
When the app stops working we receive a crash report. It says what kind of phone you have, what version of the app you were running and where in the code it failed. It does not carry your name, and it is sent even before you make an account, because a crash on first open is exactly the one we most need to see.
What we never collect
We do not ask for and do not receive your card number, your bank details, your location, your contacts, your photos, your messages or anything from other apps on your phone.
When you pay, the payment happens inside Paystack. Your card details go to Paystack and never pass through us. What we get back is a note that the payment succeeded and which session it was for.
Why we hold it
To let you sign in on a new phone and find your work still there. To mark your papers and show you a score out of 400. To keep the weekly challenge honest, since a leaderboard marked on your own phone could be edited. To know that your payment covers this JAMB session. And to fix the app when it breaks.
We do not use any of it to advertise to you. We do not sell it. We do not pass it to anyone who wants to sell you something.
Where it is kept
Most of it starts on your phone. The questions you download, the answers you pick and the papers you sit are written to the phone first, which is why the app keeps working when the network does not.
Your account and your results are also stored in our database on a server we rent. Question bundles, diagrams and the novel audio sit in Cloudflare storage. We take regular backups of the database and keep them with Backblaze, a separate company in a separate place, so that a bad day for one supplier is not a bad day for your work.
Some of these suppliers hold data outside Nigeria. That is normal for internet services and we pick suppliers who keep it protected.
Who else sees it
Four companies, each for one job.
- Paystack
- Takes your payment. They see your card or transfer details. We do not.
- Signs you in if you choose that, and serves the lesson videos through YouTube. When you play a lesson, YouTube sees that play the way it would on any website.
- Cloudflare
- Carries our website and stores the question bundles, diagrams and audio.
- Backblaze
- Holds our database backups, so we can put things back if a server fails.
We will also hand over information if a court or a Nigerian authority requires it by law. If that ever happens we will tell you, unless we are forbidden from telling you.
How long we keep it
Your account and your results stay while your account is open. A JAMB session lasting one year is the point of the app, and candidates often come back for the next one, so we do not delete your work at the end of a session.
When you delete your account we remove your name, your email address and your results. Records of payments stay for as long as the law requires us to keep accounts. Backups are written over on a schedule, so a copy of deleted data can sit in a backup for a short while after it has gone from the live system.
What you can ask for
You can ask us to show you what we hold about you. You can ask us to correct it if it is wrong. You can ask us to delete your account, and you can do that yourself inside the app under Me. You can ask for a copy of your results to take elsewhere. You can withdraw agreement to anything you agreed to.
Write to us and we will answer within thirty days. You do not have to give a reason, and asking will not affect your account or your access.
Young people
Most people sitting JAMB are between sixteen and twenty, and some are younger. You must be at least 12 to make an account. If you are under that age, a parent or guardian can make the account and agree to this policy for you.
We do not ask a candidate any question we would not be comfortable asking in front of their parent. If you are a parent and you want to see or delete what we hold about your child, write to us and we will help.
Changes
If we change this policy we will change the date at the top. If the change matters, for example if we begin collecting something new, we will tell you in the app before it takes effect rather than leaving you to notice.
Reaching us
MaxPrep is operated by MAXPREP LTD, a company registered in Nigeria at 1 Sogbe Compound, Ajara Agamathen, Badagry, Lagos, Nigeria.
Write to support@maxprep.ng about anything on this page. A person reads that address.
If you are not satisfied with our answer you can complain to the Nigeria Data Protection Commission.